Layout Editor display issues


Whenever I try to use the layout editor in certain modules I get this weird thing where it cuts off a lot of the window and in one module it gets to the point where theres almost nothing that I can see in the editor. Anyone have any idea of what might be happening here?

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Hi, welcome to the Community! :tada:

If this is a new installation, I would bet that it’s still not healthy, not well installed and configured.

A symptom of this would be in your browser’s developer tools, network, tab, you would see failed requests to your server.

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So I checked and all requests in the network tab have success codes so Im not sure if that changes your diagnosis but it still probably is something with the installation. is there any specific things you think we can double check?

Which browser is this? Can you try a different one?

happens on both chrome and firefox for me on a windows machine and my coworker on a linux machine. Also found that within the projects module theres a database error for the project tasks sub menu and project tasks is where I had the most issues in the studio

What about your server-side logs, anything interesting there?

suitecrm.log said it couldnt find the project tasks table. My coworker had the exact log so when he gets a chance i can have him send it to me

Thu Jan 18 17:52:09 2024 [3526][1][FATAL] Mysqli_query failed.
Thu Jan 18 17:52:09 2024 [3526][1][FATAL] Error retrieving Project list: Query Failed: (SELECT project_task.id , project_task.name , project_task.date_start , project_task.date_finish , project_task.assigned_user_id , ‘projecttask’ panel_name FROM project_task INNER JOIN project projecttask_rel ON project_task.project_id=projecttask_rel.id AND projecttask_rel.deleted=0

where ( project_task.project_id=‘9777937c-c66d-76c7-b6ff-65a95eca9dbb’) AND project_task.deleted=0) ORDER BY project_task.project_task_id asc LIMIT 0,10: MySQL error 1109: Unknown table ‘project_task’ in order clause
Thu Jan 18 17:52:09 2024 [3526][1][FATAL] [ListView::processUnionBeans] . Database failure. Please refer to suitecrm.log for details.
Thu Jan 18 18:23:37 2024 [3837][ae9a366f-785c-3491-d46b-65a0472fea2a][FATAL] Mysqli_query failed.
Thu Jan 18 18:23:37 2024 [3837][ae9a366f-785c-3491-d46b-65a0472fea2a][FATAL] Error retrieving Project list: Query Failed: (SELECT project_task.id , project_task.name , project_task.date_start , project_task.date_finish , project_task.assigned_user_id , ‘projecttask’ panel_name FROM project_task INNER JOIN project projecttask_rel ON project_task.project_id=projecttask_rel.id AND projecttask_rel.deleted=0

where ( project_task.project_id=‘9777937c-c66d-76c7-b6ff-65a95eca9dbb’) AND project_task.deleted=0) ORDER BY project_task.project_task_id asc LIMIT 0,10: MySQL error 1109: Unknown table ‘project_task’ in order clause
Thu Jan 18 18:23:37 2024 [3837][ae9a366f-785c-3491-d46b-65a0472fea2a][FATAL] [ListView::processUnionBeans] . Database failure. Please refer to suitecrm.log for details.

I see this exact same issue. In Firefox if I go to “More Tools” and click on “Responsive Design Mode” it will clear the problem temporarily.
It only happens for a module I built not the default ones.

oh! That’s interesting :open_mouth:. Did you create those modules using the module builder option?

I have that problem often. What I normally do is just minimize the browser window and the maximize it again and it displays fine after that.

Yes, I did create it using Module Builder.