Knowledge Base How to Search

SuiteCRM Forum - English Language Advanced OpenSales, Workflow, Portal support
#1

I am having problems understanding how to search for information in the AOK Knowledge Base.

I have followed the document which appears to be straightforward but when I search nothing shows.

How does SuiteCRM search the Knowledge base?

Could someone explain this to me?

#2

Hi,
when creating a ticket, you can directly look for KB articles:

Otherwise, the global search/advanced search should be able to search in KB Articles too.