I see that there are maps features in the CRM, but I have yet to find any useful function for it.
I found in the admin panel, a way to invoke the maps menu in the top-bar. From there, it let me create area maps… it wasn’t there by default.
I was expecting to be able to interact with a map, but I was not able to… Another module did let me draw an area map once, but invoking the pointer tool was not straightforward - we may want to consider adding help text.
Does the Maps module work, or are there known issues with it?
Relevant screenshots:
When I try to create an area map, it doesn’t load the page, it just has a link at the bottom, with an IFRame:URL. I guess this may be a formatting issue, or a maps API issue or something. The IFrame does not seem to be getting loaded.
If you inspect the URL, it is interesting that it doesn’t pass a full address (just part of it). Could that be part of the issue?
IFrame: URL
And for simplicity, here is the end of the link so you don’t need to inspect the URL:
'/legacy/index.php?module=jjwg_Maps&action=map_markers&quick_address=555+main+street&display_module=Accounts&distance=250&unit_type=mi&submit=Process+It%21'
Here are the relevant logs:
Fri Oct 20 02:50:12 2023 [781][1][FATAL] Exception handling in /bitnami/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Oct 20 02:50:12 2023 [781][1][FATAL] Exception in Controller: Unable to load template 'file:./custom/modules/jjwg_Maps/tpls/InfoWindow.tpl'
Fri Oct 20 02:50:12 2023 [786][1][FATAL] Exception handling in /bitnami/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Oct 20 02:50:12 2023 [786][1][FATAL] Exception in Controller: Unable to load template 'file:./custom/modules/jjwg_Maps/tpls/InfoWindow.tpl'
Fri Oct 20 02:50:15 2023 [787][1][FATAL] Exception handling in /bitnami/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Oct 20 02:50:15 2023 [787][1][FATAL] Exception in Controller: Unable to load template 'file:./custom/modules/jjwg_Maps/tpls/InfoWindow.tpl'
Fri Oct 20 02:50:16 2023 [790][1][FATAL] Exception handling in /bitnami/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Oct 20 02:50:16 2023 [790][1][FATAL] Exception in Controller: Unable to load template 'file:./custom/modules/jjwg_Maps/tpls/InfoWindow.tpl'
Fri Oct 20 02:50:33 2023 [795][1][FATAL] Exception handling in /bitnami/suitecrm/public/legacy/include/MVC/Controller/SugarController.php:397
Fri Oct 20 02:50:33 2023 [795][1][FATAL] Exception in Controller: Unable to load template 'file:./custom/modules/jjwg_Maps/tpls/InfoWindow.tpl'
I also have google maps key, and it is geocoding addresses… so that probably isn’t the issue.
Environment
- SuiteCRM Version used: 8.4
- Browser name and Version: Google Chrome 118.0.5993.88 (Official Build) (64-bit)
- Environment name and version: PHP 8.1.24, MariaDB 11.0.3
- Debian GNU/Linux 11 (bullseye)
- Bitnami Installation