ISSUE on SMTP per user

Hi all,
the following version is running on the server:
“Version 7.11.2 - Sugar Version 6.5.25 (Build 344)”

The system correctly sends emails alert, task and meeting but I am having some problems with the configuration per user.

In the general settings users are allowed to send with their own e-mail.
However, while inbound the incoming mail server is correctly configured, I cannot insert an outgoing mail server.

As you can see from the screenshot 1, the system seems to show the default one (without icons “edit” and “delete” and, by clicking on it, nothing happens) but it tells me that login and password are missing.

If I try to add SMT specific for the mail address (screenshot 2), all the sending tests work, SMTP is saved in OUTBOUND in the administration panel but from the user emai configuration I don’t see it and therefore I can’t select it.

Is this a known bug?
Is there a solution?

Thanks a lot,


Ok, sorry, I’m answering myself.
I just found out that the issue only occurs if the administrator configures user accounts. If I enter as a user and enter my data, it works.
It’s still a bug.

I believe this is already fixed in the latest versions.

Anyway, I am glad you got it working. :slight_smile: