as per the subject, is there any way to view all emails in the crm in a list?
What I mean by that is obviously I can go to an account and in the history see any emails that have been related to that account or a contact in that account. But without having to go into every account is there any way to see all the emails and what account they are linked to? Going to Activities > Emails just shows me my live email inbox.
That’s a good shout! I hadn’t thought about reports.
The whole reason for wanting a list though was so I could filter and then mass delete. I thought about perhaps using a workflow, but there’s no delete action, only create and modify. Or have I missed something?
However you need to study carefully the database structure before and consequently create one or many complex query(ies) (and consider the sequence in which to run them) otherwise you may end up with plenty of “orphan” lines in several tables of the database or, even worse, you may delete things that shouldn’t be deleted.