Is there a way to personalize auto-reply emails?

I want to reply to all inbound-emails from new clients with an auto-reply with their email sender name in the body of the reply email.

*Hello $email_sender, *

Thank you for your email…

Kind regards,

Company

Is this even possible? I’ve been messing around a lot and can’t see to get anything working.

Did you try configuring this from Admin / Inbound Emails, from a “Group account”? You might find more options there.

I can’t check right now, but I think it allows auto-replying with an email template.

inbound emails do have option for auto reply template.

That’s what I’m using, the variables don’t populate the email senders name.