When I assign leads to sales staff - example 4, but sales staff only sees 1 when they login.
Unfortunately, this is not always the case, hence intermittent but enough occurrences not to be dismissed as “one-off”.
Any ideas on possible reasons and solutions would be greatly appreciated.
Do you have a lot of data, does your system seem to be running slow? Maybe the request isn’t finishing.
If that is the case, you will have a FATAL error in your web server log (php_errors.log or errors.log).
You could add more resources in php.ini
You can also check your database for overgrown tables with the first query in this post: https://pgorod.github.io/Database-tables-size/
Thanks for your input.
My tech guy said she identified what was wrong - user had a filter on LEAD created current day, upon changing it, the assigned records are reflected.