Intermittent - Assigned records not showing

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1

Hello

When I assign leads to sales staff - example 4, but sales staff only sees 1 when they login.

Unfortunately, this is not always the case, hence intermittent but enough occurrences not to be dismissed as “one-off”.

Any ideas on possible reasons and solutions would be greatly appreciated.

Thanks

2

Do you have a lot of data, does your system seem to be running slow? Maybe the request isn’t finishing.

If that is the case, you will have a FATAL error in your web server log (php_errors.log or errors.log).

You could add more resources in php.ini

  • memory_limit
  • max_execution_time
  • max_post_size
  • max_post_size

You can also check your database for overgrown tables with the first query in this post: https://pgorod.github.io/Database-tables-size/

3

Hello Pgr

Thanks for your input.

My tech guy said she identified what was wrong - user had a filter on LEAD created current day, upon changing it, the assigned records are reflected.