Integrate with ECM

SuiteCRM Forum - English Language Developer Collaboration
1

Hi,

I am new to SuiteCRM and I want to understand the basics in a integration scenario. My integration pattern is

  1. When a business object is created in SuiteCRM, I want to call the ECM system with a web service call to create a new workspace. I also want to pass along some metadata about the business object. The web service call returns the ID of the newly created workspace in the ECM system.
  2. When I view the business object in SuiteCRM, I want to display a new tab with a javascript widget from the ECM system

How would you go about develop something like this in SuiteCRM? Any hints are most welcome!

Cheers,
Jacob

2

Hi jgranert,

  1. There are hooks. You can use a create hook while a business object is created and trigger a webservice call to your ECM system.
    Reference about the hooks

2)Maybe an iFrame is that you are looking for.

3

Hi!

Thank you for taking time! The hooks concept sounds promising. Regarding the 2nd item - would you by any chance have some example of the steps involved?

Cheers,
Jacob

4

You can create a iframe field inside any module you want. Then you can makethis iframe to load the url of your javascript widget page.
A step-by-step guide is not possible cause the info you provide is not specific. Although to create a field in a original module use the Admin->Studio and if you already have your own module use module builder.