Installing on cPanel/WHM shared hosting

[Valnet]

Greetings,

While following the installation instructions at http://suitecrm.com/index.php?option=com_wrapper&view=wrapper&Itemid=1383 I’ve reached an error condition that appears to be a bug in the installation scripts.

When using cpanel, you must create the database, and database user from the control panel. Once done, those credentials are provided to the SuiteCRM installer.

However, the SuiteCRM installer fails with:

Thu Jul 31 19:34:14 2014 [9861][-none-][FATAL] Could not connect to DB server localhost as SQLUSERNAME. port : Access denied for user ‘SQLUSERNAME’@‘localhost’ to database ‘SUITECRMDB’

While this does look like a simple case of “You’re not putting in the correct password” I assure you that this is absolutely not the case. The configuration file contains the correct credentials, which have been tested via logging in with the “mysql” command line application.

Thoughts? Suggestions?

[Will]

Please refer to your other post which I have answered.

[Valnet]

Sorry about the double post, I didn’t realize it was moderated on the first post and thought it was an error.