Installing Add-ons

Hi everyone,

I just installed SuiteCRM and I’m having a little issue with the module charger.

When I go into the module charger there is nothing on it. This wasn’t like this. I tried to add the sticky notes add-on just to try something. And now there is nothing in there…

Any sugestions about this?

Hi,
Could you provide screenshots of this issue for further clarity?

It may just be a simple permissions issue, you could try setting your instance’s permissions to:
sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload config_override.php

sudo chown -R <owner>:<group> .

Make sure to set Owner and group to the correct values for your instance.
i.e: centOS will user apache:apache
and ubuntu may use www-data:www-data

Thank you for your reply John.

This is the screenshot.

How do I change those permissions? From the admin? Or do I have to change something in the php code?

Hi,

You change permissions via Command Line.
If you are running Linux, you’d use the Terminal. cd to the instance and the run those commands.

If you are windows, you may have to use a program, such as PuTTY to ssh into your server and run those commands on your instance, or if you are using IIS, you can set the permissions according to this post: https://suitecrm.com/forum/installation-upgrade-help/1007-windows-and-iis-permissions-issues-suggested-fix-for-anyone-using-this-platform

If you are hosted by someone, you may have to request that they set the permissions for you.

It mostly depends on Where the instance is hosted and the setup of the instance’s host