Hello
I am trying to install suite crm on ubuntu server. I change all the permissions as the guide says but on step 2 the installetion freezes and clicking the next button does nothing.
in my installetion log it says: “installerHook: Could not find custom/install/install_hooks”
I installed suite crm on my mac and it works fine. I have problems only then I try to install it on the ubuntu server.
can anyone help me?
Hi,
If the first install did not run correctly, likely due to a permissions issue, reruns seemingly produce the same issue.
Another forum post states that they resolved this issue by "clearing out the install folder followed by a clean install. "
If you do this, after Downloading & Extracting a new SuiteCRM Instance, Make sure to set the permissions before beginning the install process.
As you are running Ubuntu, i’d recommend:
sudo chown -R www-data:www-data .
sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload config_override.php
(If your Apache user and group is not www-data, insert the correct value instead)
and run the permissions commands again after installing.
it didn’t help. I changed the OS on the server to centOS and it worked like a charm. on my home computer running ubuntu it works also, strage.