Installation Problem on my server


I have been trying to install SUITECRM on my server. But it is not letting me install SUITECRM. I don’t know why. Here is the error message:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


Server Information
Item Detail
Hosting Package default
Server Name server
cPanel Version 56.0 (build 18)
Theme paper_lantern
Apache Version 2.2.31
PHP Version 5.5.30
MySQL Version 5.5.49-cll
Architecture x86_64
Operating System linux
Shared IP Address
Path to Sendmail /usr/sbin/sendmail
Path to Perl /usr/bin/perl
Perl Version 5.10.1
Kernel Version 2.6.32-431.23.3.el6.x86_64

Can you guys help me. I have try to install since 3 days and i have not moved an INCH.

Warm Regards,


Are there any errors in your apache log or in the suitecrm log that you could provide?

Also what stage of the install were you at when this happened? Did you managed to see the initial install screen ok and get this error when you clicked next?