I’m just trying to install SuiteCRM to my DigitalOcean’s Ubuntu droplet, but the apache error.log came with this message as browser returned me a WSOD
[Mon Feb 09 11:13:23 2015] [error] [client 220.127.116.11] PHP Warning: require_once(/var/www/crm/include/HTMLPurifier/standalone): failed to open stream: No such file or directory in /var/www/crm/include/SugarObjects/VardefManager.php on line 275, referer: http://crm.andreasignorile.com/install.php
[Mon Feb 09 11:13:23 2015] [error] [client 18.104.22.168] PHP Fatal error: require_once(): Failed opening required ‘’ (include_path=’/var/www/crm/include/HTMLPurifier/standalone:/var/www/crm/include/…:.:/usr/share/php:/usr/share/pear’) in /var/www/crm/include/SugarObjects/VardefManager.php on line 275, referer: http://crm.andreasignorile.com/install.php
What could be the issue causing this problem?
Thanx in advance,
That is only a notice turn them off in your php.ini. Basically your error logs will be full unless you turn off everything but fatal errors. Suite is based on Sugarcrm and Sugar was designed to run on a much older version of php than you are likely running hence all the notices and warning messages. The only error notices that matter are the fatal ones.
This is only a notice but the browser return “connection canceled” and cannot finalize installation.
I noticed that sugar supports php 5.2 and some 5.3, mine is 5.4.36-0+deb7u3 so this could be the culprit, isn’t it?