Installation Fails

📦 Install & Upgrade Help
1

I’m running on Centos 6.5 with php 5.4, all the checks pass, installation starts and stops at ‘Creating SuiteCRM application tables, audit tables and relationship metadata’

It creates about 70 tables then stops, the sugarcrm.log shows
“Query Failed: select securitygroups_default.id, securitygroups.name, securitygroups_default.module, securitygroups_default.securitygroup_id from securitygroups_default inner join securitygroups on securitygroups_default.securitygroup_id = securitygroups.id where securitygroups_default.deleted = 0 and securitygroups.deleted = 0: MySQL error 1146: Table ‘admin_suite.securitygroups_default’ doesn’t exist”

The error.log shows “installerHook: Could not find custom/install/install_hooks.php”

I’m installing the latest version 7.1.4 MAX.

2

Possibly a bad base package upload? Did you decompress on the server or remote prior to uploading all directories and files? Ensure that web root permissions are set appropriately.

3

Yes I unpacked the files on the server, changed permissions on the dir to 777 just to be sure, tried running it as root, still the same.

4

Sorry to hear that. this may be too elementary but I will say it anyway. Validate that the DL from suitecrm.com actually completed? I had a system/browser that would never compete the DL from them and the repository was consistently incomplete but would still let me decompress. Ultimately the install would fail. Try re-downloading and decompressing local and pushing the root files through FTP or SCP. Set permissions and try install again.