Install languages error: Upload max size value

Hi All,

I faced a problem when installing language package, I have successfully upload my language as below.

After uploaded this language package, I tried to install this language.

after Click commit, this is the error i get.

Can someone guide me how to solve this problem?

Appreciate that if you could guide me how to solve this error.


The following usually helps resolve this issue for me:

Delete the package from the CRM,

Set the permissions on your SuiteCRM instance by running the following commands on your instance:

sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload config_override.php
sudo chown -R <user>:<group> .

Replace with your Apache/IIS user and replace with the Apache/IIS user’s group
i.e: ubuntu will usually have www-data as both and so the command for ubuntu would likely become:
sudo chown -R www-data:www-data .

Then, navigate to your config.php file and find the default_permissions array.

Replace the values there with:

‘dir_mode’ => 1517,
‘file_mode’ => 420,
‘user’ => ‘’, Again, Replace with your Apache/IIS user’s name
‘group’ => ‘’, and Replace with the Apache/IIS user’s group

using ubuntu as an example again, the lines will become:
‘dir_mode’ => 1517,
‘file_mode’ => 420,
‘user’ => ‘www-data’,
‘group’ => ‘www-data’,

After this, redownload the Langauge package, re-upload it to the CRM and try to install it again.

You need to start by solving the red alert on the first screen and set a max upload bigger then 6MB (try 100 MB even if it is not necessary now it could be good later)