Hi All,
I faced a problem when installing language package, I have successfully upload my language as below.
After uploaded this language package, I tried to install this language.
after Click commit, this is the error i get.
Can someone guide me how to solve this problem?
Appreciate that if you could guide me how to solve this error.
Hi,
The following usually helps resolve this issue for me:
Delete the package from the CRM,
Set the permissions on your SuiteCRM instance by running the following commands on your instance:
sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload config_override.php
sudo chown -R <user>:<group> .
Replace with your Apache/IIS user and replace with the Apache/IIS user’s group
i.e: ubuntu will usually have www-data as both and so the command for ubuntu would likely become:
sudo chown -R www-data:www-data .
Then, navigate to your config.php file and find the default_permissions array.
Replace the values there with:
‘dir_mode’ => 1517,
‘file_mode’ => 420,
‘user’ => ‘’, Again, Replace with your Apache/IIS user’s name
‘group’ => ‘’, and Replace with the Apache/IIS user’s group
using ubuntu as an example again, the lines will become:
‘dir_mode’ => 1517,
‘file_mode’ => 420,
‘user’ => ‘www-data’,
‘group’ => ‘www-data’,
After this, redownload the Langauge package, re-upload it to the CRM and try to install it again.
You need to start by solving the red alert on the first screen and set a max upload bigger then 6MB (try 100 MB even if it is not necessary now it could be good later)