Indicating an email has been archived

English Language - Forum SuiteCRM Outlook Plugin
1

Hello,

We have been using the outlook plugin successfully for a few weeks now but one piece of feedback I have received a number of times is that users would like to be able to see which emails have been archived.

I am not sure if this could be a future feature or if anyone has made a modification themselves to accomplish something like this, just thought I would bring it up as it seems like a fairly simple piece of functionality that could really improve the plugin.

If anyone has done something similar and could give me a few pointers I would be glad to try my hand and submit it back.

Regards,

Sam

2

Emails are given the status ‘Archived’, hence you can tell they have been archived within the CRM.

I presume you mean setting a flag within the Outlook client, to say the email has been archived?

Thanks,

Will.

3

Precisely, some of the users spend the majority of their time working out of outlook while we only have a few people in the CRM at the moment, if I could implement a visual indication of archiving success (beyond the initial dialog) that would be very helpful.

I am willing to have a go at it myself but if you could point me in the right direction that would be great.

I was thinking that I could use something like the following in the ArchiveEmail function. Pretty simple really, I am just not sure if I am executing it within the right scope and whether there might be a good reason to do it outside the archiving process (possibly before the archive begins and revert if it fails).


private void ArchiveEmail(Outlook.MailItem objMail, int intArchiveType, string strExcludedEmails = "")
        {
            try
                 {
                    //Set and save the email subject. 
                    objMail.Subject = "[SUITE] " + objMail.Subject;
                    objMail.Save();

                     //Continue with archiving

Sam

4

any progress on this subject? I am also interested in being able to glance at an e-mail in outlook and see that it has already been archived to SuiteCRM.
If this is possible now, I would appreciate an explanation of how to tell.
Thanks!