included automatic email

💬 General Discussion
1

I would like to know which emails are going to start automatically and which ones to be programmed with workflows?
For example, I noticed that creating a new task sends email to the assigned person.
Thank you
Suitecrm 7.9.6

2

Workflows module doesn’t do anything until you ask it to. So the Workflows that run are the ones you define.

Other system generated emails include:

  • any record assignment
  • meeting invitations (when meeting is created)
  • meeting reminders (if requested, when the time of the meeting is approaching)

You can check out the templates in this file:
include/language/en_us.notify_template.html

This gives you an idea of the situations when SuiteCRM uses notification emails.