Inbound email not creating cases

💬 General Discussion
1

Inbound email case creation is not working.

AOP Poll Monitored Inboxes schedular is running and gave job status success, but cases not create.

Log also not found.
I tried,

Screenshot 2021-02-15 at 12.36.33 PM
Screenshot 2021-02-15 at 12.36.33 PM2354×1196 250 KB

Screenshot 2021-02-15 at 12.35.19 PM
Screenshot 2021-02-15 at 12.35.19 PM2354×1196 288 KB

My cron config is,

‘cron’ =>
array (
‘max_cron_jobs’ => 10,
‘max_cron_runtime’ => 30,
‘min_cron_interval’ => 30,
‘allowed_cron_users’ =>
array (
0 => ‘www-data’
),
),

Thanks

2

Hi,
Please text your inbound setting and rebuild your software maybe it’s working:)
Or you can check our product. It fully working on the check box setting.

Or you can check through video how can set the inbound setting. Hope so it is helpful to you