Hi everyone,
I tried to install SuiteCRM but without success.
The 1st time I’ve tried, the install process was stuck at step 2, and of course nothing in log files
So I deleted the install folder, created a new one, unzip files and set the correct permissions
I ran the installation again, all checks were OK and 1st weird thing : the configuration page was prepopulated with data I entered at my 1st try. Anyway I clicked Next, the step 2 page appeared breifly and then I was sent back to step 1. Still nothing in log files.
Does anybody faced the same issue or have any idea to solve it?
Find below some technical informations:
SuiteCRM Version : 7.11.19
PHP Version : 7.4.16
MySql version : 5.7.23
Hosted at gandi.net
User apache is running under:
hosting-user@artplease:/srv/data$ ps aux | egrep ‘(apache|httpd)’
hosting+ 142 0.0 0.0 122532 7588 ? Ss 16:30 0:00 /opt/apache2-2.4/usr/sbin/apache2 -d /srv/data/.config/apache -f apache2.conf
hosting+ 423 0.0 0.0 4927596 20412 ? Sl 16:30 0:00 /opt/apache2-2.4/usr/sbin/apache2 -d /srv/data/.config/apache -f apache2.conf
hosting+ 551 0.0 0.0 11108 932 pts/0 S+ 16:51 0:00 grep -E (apache|httpd)
Intalation directory:
drwxr-xr-x 20 hosting-user hosting-user 54 Apr 28 21:40 grc/
permissions on folders:
drwxr-xr-x 5 hosting-user hosting-user 6 Apr 28 21:30 Api/
drwxr-xr-x 3 hosting-user hosting-user 6 Apr 28 21:30 ModuleInstall/
drwxr-xr-x 2 hosting-user hosting-user 4 Apr 28 21:30 XTemplate/
drwxr-xr-x 7 hosting-user hosting-user 14 Apr 28 21:30 Zend/
drwxrwxr-x 3 hosting-user hosting-user 3 Apr 28 21:40 cache/
drwxrwxr-x 4 hosting-user hosting-user 5 Apr 28 21:30 custom/
drwxrwxr-x 3 hosting-user hosting-user 7 Apr 28 21:30 data/
drwxr-xr-x 57 hosting-user hosting-user 111 Apr 28 21:30 include/
drwxr-xr-x 6 hosting-user hosting-user 44 Apr 28 21:30 install/
drwxr-xr-x 3 hosting-user hosting-user 8 Apr 28 21:30 jssource/
drwxr-xr-x 9 hosting-user hosting-user 9 Apr 28 21:30 lib/
drwxr-xr-x 2 hosting-user hosting-user 89 Apr 28 21:30 metadata/
drwxrwxr-x 119 hosting-user hosting-user 121 Apr 28 21:30 modules/
drwxr-xr-x 12 hosting-user hosting-user 12 Apr 28 21:30 service/
drwxr-xr-x 2 hosting-user hosting-user 13 Apr 28 21:30 soap/
drwxrwxr-x 4 hosting-user hosting-user 4 Apr 28 21:30 themes/
drwxrwxr-x 2 hosting-user hosting-user 3 Apr 28 21:30 upload/
drwxr-xr-x 45 hosting-user hosting-user 46 Apr 28 21:38 vendor/