Im trying to install suitecrm8.6.2 on server using LAMP stack, but im getting error as In Kernel.php line 636: Unable to write in the "cache" directory (/var/www/html/suit

im trying to install suitecrm8.6.2 on server using LAMP stack, but im getting error as In Kernel.php line 636: Unable to write in the “cache” directory (/var/www/html/suit

It is mostly file permissions and ownership issue.

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Hello Mayuresh,

Yes, that sounds just like permissions.

Make sure to check the documentation.

And you can follow along this video as well:

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when i try to install suitecrm from browser using this URL : https://myydomainname.com/suitecrm_directory/install.php,

it just loads blank page instead of welcome page, i’m not getting what went wrong.

i have followed all steps mentioned in documents,

please assist with this issue

Maybe this video will help you:

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now i’m getting this error - ZLIB Compression Module | error | ZLib support not found: SuiteCRM reaps enormous performance benefits with zlib compression.

Even i have installed and enabled zlib.
how to resolve this issue, please assist

and in


im getting this after running installation (./bin/console suitecrm:app:install) from cli.

how-to-install-php-7-4-and-set-up-a-local-development-environment-on-ubuntu-20-04

What PHP version you’re using?

sudo apt-get install -y php7.4-cli php7.4-json php7.4-common php7.4-mysql php7.4-zip php7.4-gd php7.4-mbstring php7.4-curl php7.4-xml php7.4-bcmath

You need to set permission and file ownership again.

i cloned suitecrm to new server with old database, now on login page with old credentials its not allowing login.
i entered my old username and password, but its displaying invalid credentials, but using same credential im able to login on old suitecrm.
please assist with this issue.

If you cloned and using server, then it should work. Check if you have any errors in log. Also set permissions and ownership properly. Check public/legacy/config.php file. Try on another browser.

If your password has special characters like '{["< etc, it can be problematic on some buggy versions. But I thought these bugs were also solved.

You can find posts here in these forums explaining got you reset admin password directly from the database, do you can work around the problem

Getting this error even after granting all permissions to suitecrm user.:::
request.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\ConnectionException: “An exception occurred in driver: SQLSTATE[HY000] [1045] Access denied for user ‘suitecrm’@‘localhost’ (using password: YES)”>

please assist with this issue

That’s a problem with database credentials.

Check those in public/legacy/config.php