if the workflow status is running or failed, the system can send an email reminder or rerun the workflow?

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

AOW_Workflow occasionally fails if it involves sending email.

In addition, if the workflow status is running or failed, the system can send an email reminder or rerun the workflow? You can’t see the program audit settings in the background management studio.

Thank you for your help~ :lol:

2

If you need to track failed jobs, I would suggest approaching it in the opposite way:

  • if the workflow succeeds, it sets a “success” flag (as the last action in the Workflow)

Then you can build secondary workflows to go over records that don’t have that flag and do something.

A technically more sound solution would be to write a custom scheduler to work on that, instead of using these secondary workflows. This would be important if your system will have many records since “on scheduler”, “all records” Workflows can have performance issues.