I got so busy I couldn’t do the upgrade from Sugarcrm 6.5.15 so I can still connect to iCal. You may be able to do a downgrade but that will likely include doing a sql dump of the database and reimport if they have done any changes to the underlying database structure.
There are a few discussion on forums.sugarcrm.com to the iCal issue but no solutions as of last Friday. So I’m sitting tight at 6.5.15.
BTW, @Will would I be able to jump to Suite 7.0? Is it based on 6.5.15 rather than 6.5.16?
I did not change anything in SuiteCRM, I just tried to edit the .ics file manually after I’ve downloaded it. SuiteCRM still does generate .ics files with the missing timezone end-tag, as I did not change anything on the server side.
I also would not know where to change this behaviour on the server side, I just noticed what the problem is.
If anybody has the knowledge to implement a fix in an upgrade safe manner, I’m sure everybody depending on the iCal integration functioning properly would be glad, if you could share it with us.
We’re just starting out with 7.0.2, which is based on 6.5.16.
I think this thread is saying both that SugarCRM 6.5.16 creates faulty .ics export and that SuiteCRM 7.0.1 does also. Is that the right reading?
Does this problem affect the proper functioning of Suite’s calendar in 7.0.2? Does it affect subscribing the SuiteCrM calendar to other ical devices? We tried subscribing on an iPad with several events entered into the SuiteCRM calendar. The links verify and seem ok but we don’t see any events in the iPad calendar.
Finally–I may be missing it somewhere, but I don’t see anything that explains how to import an ics to Calendar. The other modules all have ‘import’ options. And Googling ‘suitecrm import ics’ does not yield anything. We will use an ics file exported from Vtiger 5.4.0.
I haven’t updated yet since I haven’t been able to confirm that 7.0.2 fixes the ical issues. Will should be able to clarify this for us soon, I’m sure.
As to how this works, I don’t import anything. I’ve subscribed to the Suite/SugarCRM calendar using Busycal. I think that Calendar would be similar. In Suite/SugarCRM you’ll find the link in the preference for the user. From Calendar, you use the “New Calendar Subscription” and paste the link you find in Suite/SugarCRM. This will show up in the list of Subscribed Calendars.
I have never needed to export ical events from Suite/SugarCRM for import as I’ve always got the most recent events & todos showing up via the subscription.
Click the link on your name in the top right of the screen. Then you will be in the preferences. Click on the “Advanced” tab and at the bottom you will see “Calendar Options”. Here you will find iCal Integration URL. Copy and paste that link into Calendar - Subscribe. (I think it is under the File menu).
I may be missing it somewhere, but I don’t see anything that explains how to import an ics to Calendar. The other modules all have ‘import’ options. And Googling ‘suitecrm import ics’ does not yield anything. We will use an ics file exported from Vtiger 5.4.0.
Please note: I have tried this update several times before with the working version of SuiteCRM without success. For some to me unbeknown reason doing it this way, i.e., via an old 7.0.2 version brought iCal back.