I have added an signature field and it users

I have added an signature field in users when i upload the image and i call it in the pdf template it shows me an x symbol why is that ?

I did try to change to the image format that did not workout as well.
can someone please help.

What version of suite are you on?

I am currently working in suitecrm Version 7.11.18.

OK I remember this now - The image thing is to do with relative and absolute pathing and the way the PDF template is generated just doesn’t work - or rather i didn’t have enough time or effort to debug xD

What i did as a workaround was create a field in studio under users - a standard text field let’s call it

“Pic_URL_C”

Upload your signatures to a public URL you can visit and view

i.e. https://yourdomain/uploads/signature1.png
https://yourdomain/uploads/signature2.png
https://yourdomain/uploads/signature3.png
https://yourdomain/uploads/signature4.png

Add these URL’s to your User “Pic_URL_C” Fields

image

Edit your PDF Template and add in an image field at the bottom.

In the Image URL field put the custom field you just made.

$modified_by_name_pic_url_c

It’s normal for it to be a white box at this stage it’s gravy!

Save this and attempt a printout of the PDF template.

The result should be this…

I know it’s a bit of a faff working around but without digging too deep into the pdf engine creator’s code to fix it and potentially break something else - this should get you by.

2 Likes

hey @dhuntress thank you so much for this and this works well and good.

Do you know how does absolute pathing works and how can i do this would be really helpful.

Take a look at this article written by @pgr :slight_smile:

It explains how photos’ are stored in the back end.

It’s not just contact photo’s this relates to - it’s any photo :slight_smile:

1 Like