How to solve the''Functions associated with JSON Parser Libraries that are needed by the SuiteCRM application were not found.''

📦 Install & Upgrade Help
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Hi, welcome to the Community! :tada:

In the installation instructions on the Documentation site, there is a list of PHP modules you must install as prerequisites. So install them (Google for specific instructions, they’re easy to find), and then restart your web server and try again.

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i tried that but its not working. still giving the same error

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If you put this file in your public directory with the name phpinfo.php

<?php

echo phpinfo();

?>

then you can point your browser to

http://10.1.1.119/phpinfo.php (or maybe use https instead)

and you should get a big report that will let you evaluate if your modules are correctly installed and activated. Check your PHP version, and the location of the effective php.ini file, because I suspect you did install them, but in the wrong environment (not the one that your web server is using), since there can be more than one.