How to setup inbound email in 7.9.7

đź’¬ General Discussion
1

Hello everyone,

I have recently taken the step to install SuiteCRM 7.9.7.

One of my key requirements is to configure the email system so I can get all of my email into SuiteCRM inbox and then link the emails to each account or contact.

I cannot find any documentation on how to set this up correctly.

Can anyone provide me with the instructions for this.

All assistance is most appreciated.

Cheers Bernard

2

Hi.

There are “Inbound mail options” in Admin screen.

Then, to specify each user’s mailbox, log in as that user, and in the user profile (top-right menu on every screen), set email settings.

I still don’t recommend 7.9.7 for Email because unfortunately there are still too many bugs. The LTS version (7.8.x) will give you a much smoother experience.

If you want to go with 7.9 it can be made to work, but you might need tweak a few things in code, depending on your SMTP provider’s restrictions.

3

What is the use of inbound mail? and how to do the setup?

4

You can read about Email setup in the SuiteCRM documentation site.