How to insert image in Knowledge Base module?

SuiteCRM version is 7.9.5.

This is the screenshot of the editor in Knowledge Base module. How do I insert image? I cannot find the image insert button?

Have you tried drag-and-drop?

Or copy-paste?

Do you mean drag-n-drop or copy-paste the image file to the editor? No, this does not work.

It works (I just tried it) in the sense that the image appears inside the editing area.

But then when you save it doesn’t get saved correctly.

That’s a known bug:

https://github.com/salesagility/SuiteCRM/issues/4206

That is strange. I am using Chrome. I drag-n-drop a jpeg image file from my computer folder to the editor, and this is what I get.

How did you do it?

I thought usually there should be an image insert icon at the editor toolbar.

Hi

you’re right about the icon, there really should be something there…

I either drag-and-drop the image from Windows Explorer onto Firefox, or I use Ctrl-C Ctrl-V to paste from one to the other.

I don’t get that result in your screenshot, I see my image inside the box, along with any text that I enter. But when I save it doesn’t save (that’s the known bug that is already reported).

Your issue seems to be different…