How to insert image in Knowledge Base module?

đź’¬ General Discussion
1

SuiteCRM version is 7.9.5.

This is the screenshot of the editor in Knowledge Base module. How do I insert image? I cannot find the image insert button?

2

Have you tried drag-and-drop?

Or copy-paste?

3

Do you mean drag-n-drop or copy-paste the image file to the editor? No, this does not work.

4

It works (I just tried it) in the sense that the image appears inside the editing area.

But then when you save it doesn’t get saved correctly.

That’s a known bug:

https://github.com/salesagility/SuiteCRM/issues/4206

5

That is strange. I am using Chrome. I drag-n-drop a jpeg image file from my computer folder to the editor, and this is what I get.

How did you do it?

I thought usually there should be an image insert icon at the editor toolbar.

6

Hi

you’re right about the icon, there really should be something there…

I either drag-and-drop the image from Windows Explorer onto Firefox, or I use Ctrl-C Ctrl-V to paste from one to the other.

I don’t get that result in your screenshot, I see my image inside the box, along with any text that I enter. But when I save it doesn’t save (that’s the known bug that is already reported).

Your issue seems to be different…