Alright, so I created a workflow to send New Case notifications but I am unable to figure out what type of Field to add and what line of code I need to add for it to show the Case Link.
When SuiteCRM sends it out via the Scheduler it has this at the bottom of the case:
Related question - I am using workflow to create a ticket-like notification system. I am using the above to embed the link into my emailed ‘ticket’. I would like to also display the “Created By” info - but cant find an easy way to do this.
When SuiteCRM automatically sends its notification, The email appears to come from this “created By” user. Is there a way I can do similar with workflow? I could also embed the name is the subject line.