How to disable rich text WYSIWYG editor on case description?

[chris001]

This might help point in the right direction:

How to set Cases Default Editor to HTML

@tkoehn Sorry, yes. But you can edit ‘custom/modules/<module_name>/metadata/editviewdefs.php’. It works. I tested. 0 => array ( 'name' => 'description', 'type' => 'wysiwyg', 'label' => 'LBL_DESCRIPTION', 'displayParams' => array( 'rows' => 4, ), ),