Hi every one ,
I am using suiteCRM ,in this mostly i am using CASE module ,
In case module I have one of the drop down field called “Priority” values are like (“Heigh”, “Medium”, “Low”).
Here I need to create one date input field that should be dynamic based on “Priority” field . In this date field time is going to add automatically based on “Priority” value
if “Priority” is “Heigh”, 120 min need to add to current time dynamically ,(if current time is 2020-01-27 1:00:00 pm when we create case with Heigh Priority then date field should come with 2020-01-27 3:00:00 pm dynamically)
if “Priority” is “Medium”, 240 min need to add to current time ,(if current time is 2020-01-27 1:00:00 pm when we create case with Medium Priority then date field should come with 2020-01-27 5:00:00 pm dynamically )
if “Priority” is “Low” , 24 hr need to add to current time ,(if current time is 2020-02-27 1:00:00 pm when we create case with “Low” Priority then date field should come with 2020-01-27 3:00:00 pm dynamically)
My agenda is after 5 min I should get the mail when case has been created datetime .
But i am not getting the mail after 5 min ,
How can I give the condition.
For instance ,My CASE has been created at 2021-01-27 01:00:00 PM then I should get the mail at 2021-01-27 01:05:00 PM ,how can I give the condition here plz explain .