How to add a new field on case list view, that can calculate different date between date modified and now.

👨‍💻 Development Help
1

Hi,

How to add a new field in the list view of case module:

  • show different DateTime between date_modified and now.
  • so the user knows how long the case does not update easily.

I know it can be achieved by workflow, but I don’t want the database to keep read and write. Can I make the different date show on the list view and doesn’t need to store in the database? and how to achieve it?

suiteCRM version 7.11.5

2

Hi,
Here are steps to achieve this…

  1. Create a non-db Fields from code… let’s call it, Case Duration.
  2. Make a process record hook to dynamically pull it’s value after each reload.
  3. Call this function outright_get_duration($now_date,$bean->call_duration)

You may use free outright utils package from my store, to avail use of those function.

https://store.outrightcrm.com/product/outright-utils/

It’s free and easy to install.

if you don’t want to install it, just copy this function to any of your Extended UTILS.

function outright_get_duration($endtime,$starttime){	
	$duration_arr = array();
	if(isset($endtime) && isset($starttime)){
		$diff = date_diff(date_create($starttime), date_create($endtime) );		
		$duration_arr =  array(
				'yr' => $diff->y,
				'mon' => $diff->m,
				'day' => $diff->d,
				'hr' => $diff->h,
				'min' => $diff->i,
				'sec' => $diff->s
			);	
	}
	return $duration_arr;	
}
3

sorry, I don’t get what you mean. I still prefer not to install anything yet.

Maybe can add some custom code in listviewdef.php like the image I attached.
But I dunno how to write, so it can calculate the different DateTime with now and date_modified.

My code:
{$DATE_MODIFIED} can display the date modified of the cases, but
{$now_date} can’t display current DateTime.

4

The function already provided(outright_get_duration), so no need to install anything. This function takes 2 parameters in date , calculate its difference and return difference in Year,month,day , hours , mins. Is that not what you need?

However, I am not sure it will perform that calculation in the custom_code field.

You can copy that code to any function utils file and you can use “function” parameter in vardef as well. Both process and function parameter should work.