How does syncing email from external client work?

💬 General Discussion
1

Hi, so far unable to learn about this feature. I see when setting up a user that I can select between using Suite or an external client, but I’m not sure how it works.

Is there any information about these features anywhere?

Also, I know with many CRMs you can do either/or—ie, able to both send an email from your client or using the internal system whenever you want. Is this possible with Suite?

Thanks :slight_smile:

2

Best place to look would be on our wiki https://suitecrm.com/wiki/index.php/Userguide#Emails

You can look at the Email module aswell to test out what is available to see if it meets what you are looking for :slight_smile: