How does syncing email from external client work?

Hi, so far unable to learn about this feature. I see when setting up a user that I can select between using Suite or an external client, but I’m not sure how it works.

Is there any information about these features anywhere?

Also, I know with many CRMs you can do either/or—ie, able to both send an email from your client or using the internal system whenever you want. Is this possible with Suite?

Thanks :slight_smile:

Best place to look would be on our wiki

You can look at the Email module aswell to test out what is available to see if it meets what you are looking for :slight_smile: