I’m trying to create a draft email by API. Which I have done successfully. The idea is create the draft email and then the rep reviews the email if good, just send it, or edit it as they like.
However, I can’t edit the draft email body?
The email shows up in history as a draft, which is good, but when clicking on it, you can’t actually edit the body of the email. These fields don’t exist in Studio either.
Anyone have any solution to this? (I know if there is a “draft email” in the draft email folder of IMAP I can edit that from the email module.
the email edit view seems to be quite skittish …
You’re trying for an AI workflow with human in the loop?
I’ve tried something similar with custom fields in the email module.
Technically, it’s being stored correctly in the DB and can be displayed and written in the edit view - but it’s missing features like template / footer etc.
Overall, it seems the draft feature wasn’t ever completely implemented?
Thanks @BastianHammer that’s what I was thinking too. It’s just not developed or it stopped working somewhere along the line. I did see some older posts on Github and appearantly this issue was fixed while back. So not sure if it was just never fully developed and only works in IMAP, or it was fixed at some point and is now broken again. To be honest, I never really used the draft email feature until now so I’m not sure how it was supposed to work.
