How can I add Cases to the Create dropdown?

💬 General Discussion
1

I have looked in the dropdown lists and didn’t see anywhere I could add the Cases to create.

Thanks

2

Which Create dropdown?

If this is what I’m thinking (an action on some subpanel), it’s not an editable dropdown, it’s part of the screen layout definitions.

3

This is the large Create button/Dropdown in the top right corner next to the user profile. You can create Leads, Accounts, etc. I want to add Cases to that dropdown. We are a service organization and having tha ability to use that Create button would be great

4

I think you need to customize this file

/themes/SuiteP/tpls/_headerModuleList.tpl

Remember to copy to the custom folder before editing.

5

Thanks

I will look at that.