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Hi Taufique,

We recommend the following permissions on a linux distro installation:

sudo chown -R www-data:www-data .

sudo chmod -R 755 .

sudo chmod -R 775 cache custom modules themes data upload config_override.php

Thanks,

Will.

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Will,

Should the include directory also be in your list of chmod -R 775 directories? I saw another instance where permissions were listed that included the /include directory. Doing this fixed some ā€œundefinedā€ errors in the AOW module for me. (Though still have undefined in numberous places, including the Add Tab dialog box).

Thanks,
Doug

775 on include would usually only be required if your owner /group owner was set incorrectly

hello mrat

What OS are you running?

Would someone be wiling to explain the chown permission to me like I’m a child? I’m concerned I haven’t done that right.

Hi Dsk1000,

Please watch this youtube video which explains Unix permissions: (The special permissions such as setuid, setgid, and sticky bit don’t apply on our case)

https://www.youtube.com/watch?v=4U7PxdAwvM8

After you do so, please post any follow-up questions and I’ll be happy to help!

Thank you. For others who might be wondering, I contacted my VPS host and was instructed that I do not have to run the chown -R www-data;www-data . command because all processes are run under my id, not www-data.

In our install, Add Tab’s from the far right UI does not work. Add Tab’s from the main menu on the upper left does work.
Would this still be permissions related?

I wouldn’t think so, but it is possible.

Also, make doubly-sure that any pop-up blockers are disabled. In my case, the issue was Ad-Block in Chrome. Once I ensured that Ad-Block was disabled for the entire domain, it worked just fine.

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Yep that was the problem Ad-Block on chrome.
Thanks!

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[quote=ā€œbgoodallā€ post=4873]

Yes that worked for me too… :slight_smile:

You can find tutorial on how to change the ā€˜pop-up blocker’ in chome here. wiki

Did the same (disabled pop-up blocker)in firefox but it will not work here… :blink: