Hi ,
The requirement is that we want to create a series of cascading actions in workflow. For Eg: Let’s say whenever a lead is created. A call is created against that lead and when ever that call is closed. An Email should go to the customer. So here the closure of the Call should trigger the Email . I know this can be achieved by logic hook but I want this in workflows as these conditions can change for every user.
Any help with this would be appreciated.
Thanks & Regards,
Aakeeo Team