Help with cascading actions in workflow.

👨‍💻 Development Help
1

Hi ,

The requirement is that we want to create a series of cascading actions in workflow. For Eg: Let’s say whenever a lead is created. A call is created against that lead and when ever that call is closed. An Email should go to the customer. So here the closure of the Call should trigger the Email . I know this can be achieved by logic hook but I want this in workflows as these conditions can change for every user.

Any help with this would be appreciated.

Thanks & Regards,
Aakeeo Team

2

Hi there,

This is not currently available in AOW.

Thanks,

Will.

3

Can I ask why please? If I have a create record action in a workflow, and it creates the related record, why cant I have another workflow that then fires a second record action to create yet a further record. The AOW actions should fire all the logic hooks when the record is saved, so why cant it also trigger any further workflow events?