help setup email from field for group inbox


I need help to setup email from suitecrm to accounts from a shared email address like but using the user name and surname.

I was able to do that setting the “primary” email address in user options

problem is that also notifications goes to , this is no good since notification should go to

I also tried setting up and give options to send email to users. It works but the from field is always the generic and I prefer to present to customers with user name / surname

so I believe it should be: as “reply to” email address

seems I can do that from user option page but “reply to” does not save the checkbox setting after editing

Any feedback appreciated!