Hi everybody,
A previous admin implemented SuiteCRM which drives a wordpress page/form that potential clients fill out. The issue is that weāre trying to add another question (radio button) to the form, but canāt get the suitecrm side figured out.
Iām in suitecrm -> studio -> āLeadsā module
This is where I found the ālabelsā and āfieldsā configurations. It looks as though each question on the web form has an associated label/field/relationship in studio.
I added the additional question in wordpress, then created a label, field, and one to many relationship.
When I test the form, regardless of whether I put āyesā or ānoā as the radio button selection, it always shows ānoā when reviewing the submitted form answers in suitecrm. I canāt get it to show āyesā when āyesā is selected on the wordpress form.
I donāt know how to make this association work, and what is involved in what Iām trying to do. Walking into an organization where nobody knows how to do anything in suitecrm, or why we even use it, has proven to be a difficult undertaking.
I wouldnāt complicate things with a relationship there. I donā think Web-to-person forms (if thatās what youāre using) are meant to create such complex structures.
If you just need a radio button, then save that as a field, not a related record.
Thank you for the reply.
Yes- all I need is a radio button added to the wordpress html form, but I think Iām having trouble with the bit that makes the association from the field in suitecrm and the html form item itself, if that makes any sense. Like, what tells suiteCRM that this field is associated with this radio button?
Again, forgive me for being vague as I really have no idea what Iām talking about here. lol. But I have the form created in wordpress with a radio button. Then, I go to suitecrm admin -> studio -> and create the āfieldā under leads.
So you can see from my screenshot what Iām working with here. It would make sense to me if I could choose which field itās associated with in the drop down list area, or somewhere in hereā¦ do I need to add a reference to the new wordpress item somewhere else in suitecrm?
Alternately you can go to https://kellysupport.com/ and click the pink button āparticipate today!ā.
On the form, the radio button weāre trying to implement is for the question (towards the bottom): " Are you affiliated with a law firm or insurance company?".
Itās funny because there are other questions just like it, and all I saw in suitecrm for them are fields, but I donāt know where else to look for something we might be missing.
Iāll have to check our wordpress for any clues. Basically, an admin (who is no longer here) got bored and set up SuiteCRM for this sole purpose (a form) for potential clients to fill outā¦ which is probably overkill. Once he left, nobody ever figured out how to do anything with it lol. So, I guess the hunt continues on this one.
Thanks for trying
