Group "Mass Assign" missing from List view

Version 7.11.12
Sugar Version 6.5.25 (Build 344)

I can not see the Group Mass Assign with any user in list view, including the admin login.

I have attempted to run through a good many posts regarding Removal of the group “Mass Assign” section at the bottom of the list view. Looked at logic hook files to see if I have inadvertently added a removal or exclusion of the call for the Group assignment. I can not find anything. I added a logic hook file to the /custom/modules directory based on this post on another site which was unsuccessful.

I have done a few quick repairs to make sure no errors get thrown and they do not.

Is it for specific module or it is for all?
Can you make sure you have turn off display errors? Otherwise, in your php.ini settings it is set as display_errors = on.
and then try

Thanks & Regards,
Team Urdhva Tech

Could you send us some screenshots as to what you see on your end

Additional version info if it helps:
PHP 7.3.17
mysql Ver 14.14 Distrib 5.7.23

display_errors = off
It has been that way for a bit and makes no difference. I also have:
error_reporting = E_ALL & ~E_NOTICE & ~E_STRICT & ~E_DEPRECATED
Not sure if that makes any difference either.

The mass assign section below the list view is missing from all modules. At this I could deal with adding a workflow to deal with adjusting groups for associated records to Accounts.

Below is a screenshot of the section below the Account list view showing the lack of “Mass Assign” section. (the same is true of all module list views)

This morning I put a clean install of SuiteCRM 7.11.13 on my local computer. It is running mysql 8.0.13 so the DB will not populate an admin user on install. However, I pulled the sql DB from my production version of the hosted SuiteCRM and loaded it to my local server. When I adjust the config.php file to load this DB on the clean installation, it too refuses to display the Mass Assign section below the Account list view.

I can not verify that the mysql version is causing the issue but it appears that the issue is following my DB and some setting that may be contained there. I am going to install a fresh copy of SuiteCRM on my production server with appropriately compatible mysql/PHP and verify that it does display the mass assign options with the install created DB. This will allow me to verify the mass assign shows on a fresh install. At this point I will attempt to load the existing DB on the clean install without any layout customization and see how it reacts. May be fruitless but could isolate the issue to the DB and not any modifications done to the code.

Any guidance you can think of in the mean time would be appreciated.

Many hours of testing later…I found this line at the bottom of my config_override.php file

$sugar_config[‘addAjaxBannedModules’][0] = ‘SecurityGroups’;

Could this be preventing the Mass Assign from showing below the list view? While the line is in the config file I still have access to the Security Suite Management module so it is not preventing that from displaying.

OK, after many hours of searching both the forums and my installation, I installed a clean version of 7.11.13. I copied all of the logic_hooks.php files from each of the modules in the custom folder to my production instance. This seems to have fixed it. I can now see the mass assign below the list views of all needed modules.

HI

I am facing the same situation with the Mass assign to groups missing on Listview for all my modules. I am on version 7.11.15, I have no logic hooks, and this is from a fresh install of SuiteCRM.

I have over 500 records to assign to a newly created Security group and would hate to do it one by one.

I would appreciate any help.

Try running repair roles and let me know if you have any luck.

HI Mac

I tried it and no change, still Mass assign to groups not available.

Just tried and im getting no issues. GIve me a bit and ill see if i can chase something down, could you send over your logs please?

Thank you!

Thu Jul 16 14:38:18 2020 [7486][558ecf8b-3e99-49af-d232-5ec79f46e663][FATAL] SugarBean::populateDefaultValues $field_defs should be an array
Thu Jul 16 14:42:08 2020 [8109][d92323e5-9046-23bd-c2f7-5ebd2ff9b87d][FATAL] SugarPHPMailer encountered an error: Invalid address: (to):
Fri Jul 17 06:36:41 2020 [28961][558ecf8b-3e99-49af-d232-5ec79f46e663][FATAL] SugarBean::populateDefaultValues $field_defs should be an array
Fri Jul 17 06:36:41 2020 [28961][558ecf8b-3e99-49af-d232-5ec79f46e663][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 06:36:41 2020 [28961][558ecf8b-3e99-49af-d232-5ec79f46e663][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 06:36:41 2020 [28961][558ecf8b-3e99-49af-d232-5ec79f46e663][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 06:36:41 2020 [28961][558ecf8b-3e99-49af-d232-5ec79f46e663][FATAL] Cannot
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed
Fri Jul 17 12:19:45 2020 [10166][72c10493-cff2-9131-673a-5f07307658f2][FATAL] Cannot find bean file for module: UserFeed