Ah sorry, I misread that you upgraded to 7.13. I can confirm there are no issues with 7.14.2 and basic auth on group accounts. I’ve been using it for a while now without issues. There could be something else going on.
I’m just using regular Cpanel email as a group account, I have a few actually and all working with basic auth. Yes I have Use SSL enabled. Here’s my setup. SSL is checked but there’s a but where it doesn’t appear checked.
Thanks for sharing. Appreciate it. However, you probably don’t have access to the mail server logs that would show the authentication command sent. I have access to the mailsever, and after I enabled logging, I saw those XOAUTH2 messages coming in from SuiteCRM even when basic auth was selected.
Thanks. Not sure what more/other info I can provide. The 7.14 version has issues with my email server. It is using oauth even the option is checked not to do so (I have shared the log in earlier post).
Whoever made the changes to 7.14 email/imap module, decided that all email servers support oauth and broke all instances that have non-oauth.
Since I can’t change my email server, time to look for another CRM.
I don’t think that’s the case, my server does not support Oauth, it’s smiple user/password for IMAP and it works fine for me for group emails on 7.14
I would double check in your DB that the setting for that inbound email account is simple auth. Could be a frontend/backend thing because if it was forcing Oauth for all connections my email would cease to work.
As, you can clearly see that 7.14 email/imap logic is doing something completely different. The key is in these logs: 7.13: RECEIVED: 00000001 LOGIN @.com ***" 7.14: RECEIVED: A0002 AUTHENTICATE XOAUTH2
The fact that it is working for you does not help me. I have shown you factual data on what is going on in the backend, while you are speculating on what may be happening.
Perhaps you can replicate this issue by setting up the latest 7.14.3 locally and try setting up the Inbound group email with the GoDaddy IMAP server. I will be curious if that works for you.
Are you pressing the test button? Don’t press the test button. If you can select the folders. you’re connected and it works. I seem to remember there a bug with the button not the connection. I just added a new email account using basic auth through Godaddy (No Oauth supported) and it works. See below…