SuiteCRM 8.4.2
PHP 8.2
Connected to gmail imap via unsecure password. Manual import works ok. Cron is running, emails are not imported. This is suitecrm.log:
Tue Nov 28 09:30:02 2023 [650607][2717a13d-d3ef-6b62-8d30-5afaa2d7ed98][FATAL] ImapHandler trying to use a non valid resource stream.
Tue Nov 28 09:30:02 2023 [650607][2717a13d-d3ef-6b62-8d30-5afaa2d7ed98][FATAL] ImapHandler trying to use a non valid resource stream.
Tue Nov 28 09:30:04 2023 [650607][2717a13d-d3ef-6b62-8d30-5afaa2d7ed98][FATAL] An Imap error detected: “IMAP search error”
Tue Nov 28 09:30:05 2023 [650607][2717a13d-d3ef-6b62-8d30-5afaa2d7ed98][FATAL] An Imap error detected: “IMAP reopen error”
Tue Nov 28 09:30:05 2023 [650607][2717a13d-d3ef-6b62-8d30-5afaa2d7ed98][FATAL] An Imap error detected: “IMAP search error”
Tue Nov 28 09:30:05 2023 [650607][2717a13d-d3ef-6b62-8d30-5afaa2d7ed98][FATAL] An Imap error detected: “IMAP expunge error”
Tue Nov 28 09:30:05 2023 [650607][2717a13d-d3ef-6b62-8d30-5afaa2d7ed98][FATAL] An Imap error detected: “IMAP close error”
That error has been there forever but doesn’t prevent import. Don’t know about “gmail auto import” since we don’t use … gmail … but regarding IMAP, sure we’ve got them:
Wed Nov 29 10:40:01 2023 [1390166][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:40:02 2023 [1390166][1][FATAL] An Imap error detected: "IMAP search error"
Wed Nov 29 10:41:01 2023 [1390260][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:41:01 2023 [1390260][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:41:02 2023 [1390260][1][FATAL] An Imap error detected: "IMAP search error"
Wed Nov 29 10:42:01 2023 [1390355][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:42:01 2023 [1390355][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:42:02 2023 [1390355][1][FATAL] An Imap error detected: "IMAP search error"
Wed Nov 29 10:43:01 2023 [1390453][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:43:01 2023 [1390453][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:43:02 2023 [1390453][1][FATAL] An Imap error detected: "IMAP search error"
Wed Nov 29 10:44:01 2023 [1390548][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:44:01 2023 [1390548][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:44:02 2023 [1390548][1][FATAL] An Imap error detected: "IMAP search error"
Wed Nov 29 10:45:02 2023 [1390643][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:45:02 2023 [1390643][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:45:02 2023 [1390643][1][FATAL] An Imap error detected: "IMAP search error"
Wed Nov 29 10:46:02 2023 [1390741][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:46:02 2023 [1390741][1][FATAL] ImapHandler trying to use a non valid resource stream.
Wed Nov 29 10:46:02 2023 [1390741][1][FATAL] An Imap error detected: "IMAP search error"
Also getting this error trying to retrieve folders when configuring group inbound email. On version 8.4.2, php 8.1. I’ve seen fixes for something similar around version 7.13. Does anyone know if that fix is on the version 8 branch or is this a different problem?
Did OP find a solution to this problem? I am seeing the same behavior on a fresh install. Emails show up in the group inbox (under Emails → View Email) but no records are showing up anywhere else as I would expect from auto-import.
I’m sure it doesn’t help that I’m brand new to SuiteCRM and as such I don’t know exactly what the expected behavior should look like. Just trying to get a basic install working right now.
I do see the (apparently inconsequential) fatal errors in suitecrm.log once a minute, so I can deduce from that that cron is running. But I don’t see any other errors that would suggest any reason that auto-import might be failing.