Fresh install of 7.1.4 missing labels and help text in Studio

📦 Install & Upgrade Help
1

I have a fresh installation of SuiteCRM 7.1.4. When I select Admin/Studio the modules list in the left column is headed undefined rather than Modules. The help text in the right hand column is empty and the label also says undefined rather than Help. Throughout the application various dialogs also contain undefined rather than text.

It seems that some language file is missing or not configured.

Any suggestions?

Cheers
Tony

2

Hi Tony,

Ensure you have correct permissions set on your SuiteCRM directory. What is your environment so that we can suggest permissions to set?

Thanks,

Will.

3

It’s Ubuntu Linux and Apache webserver. I can see in the server error log:

Permission denied: xxx/cache/jsLanguage/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable.

.htaccess does not exist.

Thanks for your help.

4

I ran chmod -R 755 . and all is now well. It would be really useful if the installer to set correct permissions. Is that one of the KickStarter enhancements?

I still have some (harmless?) errors in the log

PHP Notice: Undefined index: modlink in xxx/themes/Suite7/css/colourSelector.php on line 72
PHP Notice: Undefined index: custom in xxx/themes/Suite7/css/colourSelector.php on line 97

Plus a load of missing images in sugercrm.log

[WARN] Image icon_Administration_32.png not found
[WARN] Image icon_Administration_32.png not found
[WARN] Image CreateFP_Event_Locations.gif not found
[WARN] Image FP_Event_Locations.gif not found
[WARN] Image CreateAOR_Reports.gif not found
[WARN] Image AOR_Reports.gif not found
[WARN] Image dashboard.png not found
[WARN] Image icon_Administration_32.png not found
[WARN] Image icon_Administration_32.png not found

Cheers
Tony

5

If you set permissions correctly before you run the install script, you would probably avoid such errors. If you have not done anything with SuiteCRM yet I recommend taht you copy all the filse again and run the install again after having set the correct permissions (775 for certain files and directories and 755 for the remainig files and directories)

Remember to set the right values of the default_permissions sub parameters in config.php after you have run the install script.

(you could also do this by setting the values and correcting the bug related to default_permissions in include/utils.php before you run the install)

6

I did another fresh install (and followed these and Wiki instructions) and all appears well. I didn’t bother with default_permissions as these are defaulted to the Apache owner/group.

Not sure about the bug either.

Thanks for the pointers