Forgot Password email not sending

Hi there -
test emails send out from email settings
but forgot password emails links are not sending?
Any idea why?
i have never set any work flow without workflow is it working or not

Have you updated the settings in Password management?

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You may also need to verify Email settings under admin section.

Yes we have updated but still not getting any reset link when we try to forgot

Yes , we have set the credential and we can see the message like “Your request has been submitted” but not getting link in my mail box