Forgot Password email not sending

Hi there -
test emails send out from email settings
but forgot password emails links are not sending?
Any idea why?
i have never set any work flow without workflow is it working or not

Have you updated the settings in Password management?


You may also need to verify Email settings under admin section.

Yes we have updated but still not getting any reset link when we try to forgot

Yes , we have set the credential and we can see the message like “Your request has been submitted” but not getting link in my mail box