FOLDERS: addBean() is trying to save to a non-saved or non-existent folder

SuiteCRM Forum - Spanish Language
1

Hola a todos! :raising_hand_man:

Inicialmente comentaros que todavía no tengo SuiteCRM en producción, pero en las pruebas que he hecho hasta ahora, cuando nos llega un mail a la cuenta de grupo donde se crean los casos todo funciona correcto, pero cada minuto obtengo este error fatal:

[15987][1][FATAL] *** FOLDERS: addBean() is trying to save to a non-saved or non-existent folder.

Tengo la cuenta sincronizada con los folder de imap y no sé si el problema puede ser de mi servidor IMAP o alguna configuración incorrecta de SuiteCRM.

Utilizo SuiteCRM 7.11.10

Muchas gracias compañeros :slight_smile:

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This is a known issue

Check if the discussion there helps you (or if you can help the discussion!)

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Hi @pgr !

Let’s see if we find the solution :slight_smile:

Thanks,

1 Like
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I am having the same issue. If an email is sent to SuiteCRM it will try and relate it to a record. If no record is found, the follow error is created. Open your email module and take a look at all the emails, if a check mark is missing from one of the emails, that email is creating the error. Not saying this should be happening but if want to stop the error from being produced, either relate that email to an account, contact, etc… or delete it.