I went to Admin-Upgrade WIzard, passed 1st tests where it checks if all the files have the correct permissions.
On the second screen selected file to upload (SuiteCRM-Upgrade-7.11.x-to-7.11.19.zip), and from there on wards nothing happens, it shows message “Uploading Upgrade Package”.
Is there no way to ftp the upgrade zip file to the server? Or do I have to use it through the Admin-Upgrade Wizard?
PS. I have full access to the php.ini or any files that may need any changes.
Many thanks!
Check your php.ini, you might need an increase in
max_upload_size
max_post_size
Restart web server before retrying.
Hi pgr,
On the php.ini file I already had:
post_max_size = 9000M
upload_max_filesize = 9000M
The limits are a little high and will be brought back to max 2000M but we have some other imports that we need to do soon.
I restarted apache and tried to upload, same happened.
I thought about this limit a few months back, thus added them to the php.ini.
Could I have some limit on the config.php?
Many thanks!
The upgrade zip is not that big…
You should check both your logs, one of them should be telling you a more precise error.
You can also try a couple of clean-ups after each failed attempt:
- delete
cache/upgrades/temp
- delete the corresponding directory for this upgrade from
upload/upgrades/patch