Failed to open street: Too many files open

SuiteCRM Forum - English Language Installation & Upgrade Help
1

Hello,

I am new with SuiteCRM, however I have been able install it correctly so far. However, I keep on having the same error message when I want to save leads/contacts…And I do not know how to fix it:

Warning: require_once(/Library/WebServer/Documents/SuiteCRM/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/File/Filesystem.php): failed to open stream: Too many open files in /Library/WebServer/Documents/SuiteCRM/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/Directory/Filesystem.php on line 349

I am running SuiteCRM on my MacBook Air (localhost). High Sierra, MySQL & PHP. I have been looking for step to step instructions on the web unsuccessfully (I really need step by step instructions as I am not confortable enough otherwise).

Thanks in advance,

Ben

2

Hello,

I am facing the same issue.

Fatal error: require_once(): Failed opening required ‘Zend/Search/Lucene/Storage/File/Filesystem.php’ (include_path=’/Users/shijin_k/Documents/workspace/caring/crm:/Users/shijin_k/Documents/workspace/caring/crm/include/HTMLPurifier/standalone:/Users/shijin_k/Documents/workspace/caring/crm/include/…:.:/usr/local/php5/lib/php:modules/AOD_Index/Lib’) in /Users/shijin_k/Documents/workspace/caring/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/Directory/Filesystem.php on line 349

And it get fixed if I delete the modules/AOD_Index/Index/ directory. But it happens again after some time.

Please help to figure out the root cause for this.

I am using MacBook Air. macOS Sierra version 10.12.5 with PHP 7.1.10 and MYSQL.

3

Note that both of you are running MacBooks… that’s an operating system limit, just increase it.

Google has many pages explainig:

https://www.google.pt/search?client=firefox-b&dcr=0&ei=81oxWpLlFITbUd30o-AJ&q=php+failed+to+open+stream%3A+Too+many+open+files+in+macbook

4

Thanks for your reply.

The error am seeing is bit different.

Fatal error: require_once(): Failed opening required ‘Zend/Search/Lucene/Storage/File/Filesystem.php’ (include_path=’/Users/shijin_k/Documents/workspace/caring/crm:/Users/shijin_k/Documents/workspace/caring/crm/include/HTMLPurifier/standalone:/Users/shijin_k/Documents/workspace/caring/crm/include/…:.:/usr/local/php5/lib/php:modules/AOD_Index/Lib’) in /Users/shijin_k/Documents/workspace/caring/crm/modules/AOD_Index/Lib/Zend/Search/Lucene/Storage/Directory/Filesystem.php on line 349

I can see Zend/Search/Lucene/Storage/File/Filesystem.php in this path though.

I tried increasing the file limit as mentioned in the above link, but nothing worked.

Is there any way we can disable this indexing?

Thanks in advance
Shijin Krishna

5

You can disable it in Admin / AOD Settings. You will lose Global search feature.

You might have some permissions issues on that directory, or even a failing disk, or some dysfunctional caching.

There’s a difference in those two paths in your post:

Zend/Search/Lucene/Storage/Directory/Filesystem.php
Zend/Search/Lucene/Storage/File/Filesystem.php

Is that your mistake transcribing? If not, that could explain the problem.

6

Thanks for your reply.

Disabling AOD in admin has fixed the 500 error though it is not the actual solution to my problem.

I had tried setting the permission even to 777 for the directory which didn’t make any difference.

Could you please tell me how can verify the caching?

Zend/Search/Lucene/Storage/Directory/Filesystem.php is trying to include Zend/Search/Lucene/Storage/File/Filesystem.php on line 349 which is throwing 500 internal error.

7

Does that file exist in both directories? Can you try copying it there, if not?

8

Yes both of the files exist.

9

Well, I’m sorry, I don’t have any more ideas then. If the file is there, has correct permissions, and PHP can’t read it, then something might be wrong with your disk or your file system…