Error while importing to Targets

šŸ’¬ General Discussion
1

Hi experts,

Version 7.11.10

Sugar Version 6.5.25 (Build 344)

I got error on importing Targets. Below are the steps I followed.

I went to Admin -> Import -> Target -> New Record -> Select file -> CONFIRM FIELD MAPPINGS.

After mapping the fields, when I click on the next button, nothing happens. Not in the PHP error log or not in the SuiteCRM log.

Browser console shows me this 2 errors
An invalid form control with name=ā€˜nameā€™ is not focusable.
An invalid form control with name=ā€˜groupuser[]ā€™ is not focusable.

Thanks in advance,

2

Hey,

Iā€™m unfortunately not able to replicate this, ive given it a try on 7.11.8/7.11.10 and 7.11.17
Perhaps some more information could help replication?:


Iā€™ve searched for that error message and a good few threads come up online regarding older versions of Google Chrome
Is this the browser that youā€™re using, by chance?
If so, is it up to date?

Does this occur in any other browsers?


Do you know if this occurs when importing through the Targets module itself?
(and not the Admin->Import wizard)


Do you make any changes to the ā€œImport File Propertiesā€ on Step 2 of the Import?
Or, do you make any Mapping changes on Step 3 of the import?

Perhaps something occurs here

Thanks!

3

Hi @John

Thanks for the information.

I have tried it in Firefox and also tried import directly from the target module. It didnā€™t work.

It was working well before but suddenly this error came. We didnā€™t make any customization to CRM. Maybe something changed the server-side?

Do you have any clue?

Thanks.

4

Maybe try all the Javascript repairs form Admin / Repair?