I have 16 different reports that generate records ranging from 10 records to over 5,000 records. We use these reports to generate email campaigns so the results only contain a first name, last name and an email address.
I’m able to export to .csv the reports that have results of 1256 records or smaller. The next largest report has 1759 records. I don’t have any reports with a record size between 1256 and 1759. The system throws an error on any report with 1759 records or larger. Since I don’t have any reports with records between 1256 and 1759, I don’t know exactly where the system breaks.
The error is a server time out (Error 500). See below:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
I’ve checked several error logs but, so far, no luck finding an error that makes sense.