Hi i got the following error when upgrading my sugarCRM 6.5.16 using the SuiteCRM-Upgrade-6.5.x-to-7.0.1 package.
the suitecrm installation works great but the interfaces for some modules are using the old sugarcrm skins and some some like the campaign module look great with your new skin/theme.
this is the warning i got during installation. i also further applied the SuiteCRM-Upgrade-7.0.x-to-7.0.1 by the way.
Warning: include_once(/home/user/public_html/sugar/sugar) [function.include-once]: failed to open stream: No such file or directory in /home/user/public_html/sugar/sugar/include/SubPanel/SubPanelDefinitions.php on line 499
Warning: include_once() [function.include]: Failed opening ââ for inclusion (include_path=â/home/user/public_html/sugar/sugar:/home/user/public_html/sugar/sugar/include/âŚ:.:/usr/lib/php:/usr/local/lib/phpâ) in /home/user/public_html/sugar/sugar/include/SubPanel/SubPanelDefinitions.php on line 499
Fatal error: Class name must be a valid object or a string in /home/user/public_html/sugar/sugar/include/SubPanel/SubPanelDefinitions.php on line 500
I have just run the upgrade from Sugar6.5 to SuiteCRM7.0.1. I already had OpenSales and SecuritySuite 6.5.14 installed on the Sugar6.5.
I made the changes you advised below and ran the upgrade. I got two problems. Firstly it said âError:Query limit of 1000 reached for Upgrade Wizard moduleâ. Then secondly, it complained that SecuritySuite needs to be upgraded to 6.5.14 which is strange as it was 6.5.14 before I started.
Can you help please.
Also I have tried the Googlemaps Geocodeing test but I get a blank screen. I have checked that the CRM server can get out to the Internet and hit Google. Is there some other configuration thing I need to do?
Also i have now checked the menus between the demo version of SuiteCRM and my new SuiteCRM and i appear to be missing loads of stuff from the MORE section. All the MAPS items are missing and so is the Reports item. I checked the Module loader and JJWGoogleMaps is not present and nor is Report anything
Please navigate to Admin -> Repair. Click on the Quick Repair & Rebuild link and once it finishes running, scroll to the bottom of the page and click the âExecuteâ button.
It seems that your upgrade has failed/not run correctly.