error upgrade from 7.11.5 to 7.11.10

Hello, everyone,
I’m going crazy to find the solution… I upgraded to version 7.11.10 and I lose all the css and js.
In the Browser console I get the following errors:

ReferenceError: closeMenus is not defined
ReferenceError: SUGAR is not defined
ReferenceError: SUGAR_callsInProgress is not defined
ReferenceError: closeMenus is not defined
Errore mapping di origine: Error: NetworkError when attempting to fetch resource.
URL risorsa: moz-extension://17ebcef4-a522-4b6e-8ad3-50f8769d42f8/node_modules/webextension-polyfill/dist/browser-polyfill.js
URL mapping di origine:

ReferenceError: ajaxStatus is not defined
ReferenceError: closeMenus is not defined

It’s not a permissions problem as I set the permissions from the command line:

sudo chown -R apache:apache .
  sudo chmod -R 755 .
  sudo chmod -R 775 cache custom modules themes data upload
  sudo chmod 775 config_override.php 2>/dev/null

You can find all the tests done in the following to:

If it helps, I had the same problems when I tried to upgrade to version 7.11.9.

In my case the issue was because I was using a custom theme. To solve it, I rename the folder of my custom theme (AKA my custom version of SuiteP) to something else and allowed the system to work with the standard theme.

I believe there were some substantial theme changes that make old versions incompatible with the latest version of SuiteCRM.



1 Like

Hello AlxGr,
Unfortunately I have not customized the theme…
I’m continuing to do tests and I’m also reporting them in the topic that I had opened previously

don’t get out…because if I update a clean version of the 7.11.5 it works

Hi AlxGr,
I wondered if I had modified a .tpl file of the theme to include the company logo in the login screen. The problem was the files in the


folder that probably changed in the new update. Deleted all files except login.tpl everything works great!!!
I am very happy