Error Sending Email Message When Using Compose Email Forum

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#1

Every time I attempt to send a test email from my company’s SuiteCRM email composer with a preset email template, it replies with the message, “Error Sending Email. Please contact your administrator for assistance.” I am the administrator and have already successfully sent out a test email. The addresses are accurate and should work based on the previous testing in another section. Please Help!

#2

Hi,

Have you configured personal Email account from your profile to send emails from Compose Email area? for this you need to enable “Users may send as themselves” checkbox from “Admin>> EMAIL SETTINGS” area.

Another option can be to enable “Users may send as this account’s” checkbox option from “Admin>> EMAIL SETTINGS” area if you want to allow all the users to send emails from this main Email Account.

Thanks

1 Like
#3

I ended up using the aforementioned method of checking “Users may send as themselves,” along with using quick repair under admin controls to work out some other technical bugs I had while building my system.

Thank you very much for your assistance!

#4

You are welcome. Thanks a lot.